Customer Success Stories

"B&H Photo Video has been serving the imaging market since 1973. Among the items we carry are Digital Cameras,35MM Camera Equipment, Photo Printers, Home Theater, DVD Players, Consumer & Pro Video, Pro Audio, Binoculars, Apple iPod, MP3 plus other portable entertainment gadgets & all accessories. Over 200,000 items, all at Low Price$ & ready to ship. Authorized Dealer for Canon, Sony Nikon, Apple, Olympus, Panasonic & almost all Mfgr.'s, 6th Time Awardee of the Circle of Excellence Platinum Award as one of the "Very Best Performing E-tailers" for 2007, satisfying customers since 1973.

B&H Photo-Video has been using MerchantAdvantage since 2006. We have been able to save a considerable amount of time & resources in order to customize the numerous feeds we send to each of our many comparison shopping sites. We are also able to quickly implement any changes which allow us to be constantly competitive in our niche. We are grateful to have a partner such as MerchantAdvantage for not only providing the tools & expertise but also providing knowledgeable, courteous, professional customer service staff who are responsive to all of our needs."

Zoltan, B&H Photo-Video-Pro Audio

"MerchantAdvantage technology allows us to optimize data with our vendors, customize listings to shopping engines and create Amazon feeds, all using just one set of data. I haven't been this impressed since a boy sent a flank steak and his phone number to my dinner table the other night. Maybe that didn't come out right but you probably get it."

Kate, Moosejaw.com

"MerchantAdvantage has allowed us to bring most of our affiliate and marketing programs under one umbrella. The tools far surpassed our prior providers and were far more flexible to meet the criteria of separate systems. The only thing we regret about MerchantAdvantage is not having signed up sooner."

Mike Massey, Owner, Masseys Outfitters

"The Merchant Advantage solution has allowed us to significantly improve the accuracy and frequency with which we feed our product data. This solution has become a cornerstone of many of our site functionalities and online marketing programs. The ability to seamlessly facilitate all outgoing feeds for site search and shopping comparison engine has saved our team countless hours of labor, allowing us to spend more time analyzing the outcomes of these feed-driven marketing programs, versus executing the sending of these feeds.

I am thoroughly satisfied with this solution; from having a fixed low monthly fee, easy access to excellent technical support and an easy to use interface allows us to fully utilize this time saving solution."

Anne, Dover Saddlery

"With the use of the Chanalytics reporting tool, we have been able to increase our ROI significantly since we began using Channel Management. The ability to obtain up-to-the-minute information for each product within each channel feed enables us to intelligently make decisions that immediately impact our bottom line.

We also love the fact that our profits are not eaten up by transaction fees - we know every month that we can count on one low monthly flat rate that never fluctuates - even when our sales increase."

Jason, ShoeParlor.com

"I am really excited to be up and running on the MerchantAdvantage application. The program is extremely robust and has so far exceeded my expectations in terms of it's capacity to manipulate and handle my data. The training sessions were very organized and professional and I have found all MerchantAdvantage staff to be helpful and knowledgeable. The program will save us tons of time and hopefully enable us to bring in more customers from our channel partners."

Zev, Soho Lighting

With the addition of MerchantAdvantage, submission of our CommerceV3 product catalog to online shopping sites has become easy and reliable. Sales have increased 30% from the optimized shopping feeds generated by the MerchantAdvantage Channel Management platform.

John, DentalDepot.com

"As a ProStores user, MerchantAdvantage has been my solution for providing feeds to several CSEs and marketplaces including Amazon, NexTag, & PriceGrabber.

ProStores is not compatible with sending feeds to these marketplaces. If you are a ProStores user looking to extend your customer reach, MerchantAdvantage is your solution. They can provide feeds to over 100 different shopping channels to help you build your business."

Joe, biggsports.com

"Installation is fast and easy, customer support was very knowledgeable. The tech support department understands my needs and is able to assist quickly in resolving my questions. After 30 days of using the Channel Management software application, what I have seen so far, is that the tool does save time, enables you to be selective about the products shown on each channel and it does eliminate low end product items that eat up your funds that generate very little in the way of sales. It also enables you to target certain products to the different audiences that shop on each channel. Plus it enables you to quickly begin selling on new channels without a lot of start up work. Eventually it will enable you to determine whether a channel is generating the sales anticipated and if not, to change your marketing strategy for that channel."

Carol, CarolsCandyStore

"WaterFilters.NET has found unspeakable value in Merchant Advantage's Channel Management tool with tracking in Chanalytics. Channel Management has allowed us in many ways to streamline multiple imports/exports of many different Comparison Shopping Engine's. Essentially, the work is done once and the tool does the rest. It has saved countless hours of manual work internally. On top of that, the ROI for these channels has increased significantly due to the ability to track profitability even at the sku level offering the most accurate ROAS. Lastly, we have found unmatchable technology when it comes to building customized datafeeds for some customers. When you have the ability to manipulate very specific data to scrub out html or modify prices, you don't have to be an Excel wiz, it can all be done with a few formulas."

Adam, WaterFilters.NET, WaterFilters.NET

"I have been working with MerchantAdvantage for the past three or four months for marketing and sending data feed to different channels for my products. During the past years, I have used many different software companies, but I have not seen anything comparable to MerchantAdvantage. The service they have is unprecedented. I have been especially impressed with Scott, who has been very helpful over the past three or four months. He knows exactly what he is doing. He is a dedicated, hard working person. I appreciate the fact that he returns all of my calls in a timely fashion.

I believe he is one of few people I have known who knows so much about the area of work in which he is involved. Scott helped me to set up a new system on Amazon with new data feed and it has literally doubled my sales in the last two to three days, which I owe to Scott. I would recommend this company to anyone who is interested in these types of services, such as sending or optimizing data feed, or with working with Amazon or any other shopping channels.

I think highly of their business sense, and they have taken customer service to the next level. I know with their help, I will increase my conversion rate on different channels. Therefore, I offer this recommendation for this company and, especially, for Scott, whose work I appreciate, including his handling of the issues and problems I have encountered, which he has resolved in a timely fashion and without any problem. Thanks again for such a great job."

Dr. Farid , Crescent Health Center

"Three years ago, Dr. Laurie Glusman, a Ph.D. psychologist and mother of three, began a small business out of her garage focused on sleep products for babies and children. In a short amount of time, however, it became clear that there was a greater need for high-quality sleep, rest, and relaxation products. The business has grown beyond its dreams and now resides in a warehouse instead of the garage it once called home.

A few short years ago, SleepWellBaby was reaching a few customers; today they are reaching millions. SleepWellBaby owes much of their success to their relationship with MerchantAdvantage. MerchantAdvantage has increased their visibility through a unique Channel Management program. SleepWellBaby products are now found on shopping comparison websites such as Become.com, Amazon.com, Shopping.com, Pricerunner.com, JustMommies.com, Nextag.com, Shopping.com, and Shop.com, to name a few. MerchantAdvantage has allowed SleepWellBaby to increase their internet presence and provide sleep and relaxation aids to customers throughout the world. Along with working to get the word out about these wonderful state of the art products, MerchantAdvantage offers wonderful technical support, which is very supportive and helpful, every step of the way."

Brian, Sleepwellbaby.com

"MerchantAdvantage has been an integral and necessary technology for Geeks.com to be successful with data feeds and management, and has been for many years. We look forward to our continued success and partnership with MerchantAdvantage into 2010 and beyond."

Glenn, Geeks.com